Ningrum, W., H. Atthahara, and A. Azizah. “Quality Of Online Public Services During the Covid-19 Pandemic at The Population and Civil Registration Department of Bekasi District”. Jurnal Ilmiah Wahana Pendidikan, Vol. 8, no. 10, July 2022, pp. 216-23, doi:10.5281/zenodo.6791834.