Sarmento M, Aribowo H. Pengaruh Kualitas Pelayanan Dan Harga Terhadap Loyalitas Konsumen Hotel Shangri-La Surabaya. jiwp [Internet]. 11Feb.2024 [cited 17Jan.2025];10(6):624-38. Available from: https://jurnal.peneliti.net/index.php/JIWP/article/view/6576