Pengaruh Hedonic Shopping Value dan Sales Promotion Terhadap Impulse Buying Dengan Emosi Positif Sebagai Variabel Mediasi (Studi Pada Pengguna Tokopedia)
Abstract
Impulse buying occurs when consumers experience a sudden urge, often strong and continuously to buy something as soon as possible Impulse buying can be influenced by internal and external factors such as hedonic shopping value and sales promotion This study aims to discuss the effect of hedonic shopping value and sales promotion on impulse buying with positive emotions as a mediating variable Study on Tokopedia Users. This is a quantitative study that used judgmental sampling techniques on 210 respondents. The questionnaires were distributed online, and responses were measured using the Likert scale. The statistical analysis used was path analysis using the AMOS application. The results showed that hedonic shopping value, sales promotion, and positive emotions affect impulse buying. Furthermore, hedonic shopping value and sales promotion affect positive emotions. In addition, positive emotions mediate the relationship between hedonic shopping value, sales promotion, and impulse buying.
References
Abdelsalam, S., Salim, N., Alias, R. A., & Husain, O. (2020). Understanding Online Impulse Buying Behavior in Social Commerce: A Systematic Literature Review. IEEE Access, 8, 89041–89058. https://doi.org/10.1109/ACCESS.2020.2993671
Babin, B. J., Darden, W. R., & Griffin, M. (1994). Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value. Journal of Consumer Research, 20(4), 644. https://doi.org/10.1086/209376
Bandyopadhyay, N., Sivakumaran, B., Patro, S., & Kumar, R. S. (2021). Immediate or Delayed! Whether Various Types of Consumer Sales Promotions Drive Impulse Buying?: An Empirical Investigation. Journal of Retailing and Consumer Services, 61, 102532. https://doi.org/10.1016/j.jretconser.2021.102532
Batra, R., & Ahtola, O. T. (1991). Measuring the Hedonic and Utilitarian Sources of Consumer Attitudes. Marketing Letters, 2(2), 159–170. https://doi.org/10.1007/BF00436035
Chauhan, S., Banerjee, R., Chakraborty, C., Mittal, M., Shiva, A., & Ravi, V. (2021). A Self-congruence and Impulse Buying Effect on User’s Shopping Behaviour Over Social Networking Sites: an Empirical Study. International Journal of Pervasive Computing and Communications, 17(4), 404–425. https://doi.org/10.1108/IJPCC-01-2021-0013
Chauhan, S., Banerjee, R., & Dagar, V. (2021). Analysis of Impulse Buying Behaviour of Consumer During COVID-19: An Empirical Study. Millennial Asia, 097639962110412. https://doi.org/10.1177/09763996211041215
Chi, T., & Chen, Y. (2019). A Study of Lifestyle Fashion Retailing in China. Marketing Intelligence & Planning, 38(1), 46–60. https://doi.org/10.1108/MIP-01-2019-0025
CNBC, T. R. (2023, February 16). Bukan Harga, Ini Alasan Orang Indonesia Belanja di Ecommerce. CNBC Indonesia. https://www.cnbcindonesia.com/tech/20230216095033-37-414241/bukan-harga-ini-alasan-orang-indonesia-belanja-di-ecommerce
Darma, L., & Japarianto, E. (2014). Analisa Pengaruh Hedonic Shopping Value Terhadap Impulse Buying Dengan Shopping Lifestyle dan Positive Emotion Sebagai Variabel Intervening Pada Mall Ciputra World Surabaya. Jurnal Manajemen Pemasaran, 8(2), 80–89.
Dhurup, M. (2014). Impulsive Fashion Apparel Consumption: The Role of Hedonism, Fashion Involvement and Emotional Gratification in Fashion Apparel Impulsive Buying Behaviour in a Developing Country. Mediterranean Journal of Social Sciences. https://doi.org/10.5901/mjss.2014.v5n8p168
Diany, A. A., Sangen, M., & Faisal, I. (2019). Pengaruh Sales Promotion Dan Store Atmosphere Terhadap Positive Emotion Dan Perilaku Impulse Buying Di Departement Store Matahari Duta Mall, Banjarmasin. Jurnal Wawasan Manajemen, 7(1), 65–84.
Foroughi, A., Buang, N., Senik, Z. C., & Hajmisadeghi, R. (2013). Impulse Buying Behaviour and Moderating Role of Gender among Iranian Shoppers. Journal of Basic and Applied Scientific Research, 760–769.
Hidayah, N., & Marlena, N. (2021). The Effect of Hedonic Shopping Value and Atmosphere Store on Impulse Buying with Positive Emotion as Intervening Variables on Ketos Consumers (Kediri Town Square). Journal of Management, 11(1), 219–227.
Kempa, S., Vebrian, K., & Bendjeroua, H. (2020). Sales Promotion, Hedonic Shopping Value, and Impulse Buying on Online Consumer Websites. SHS Web of Conferences, 76, 01052. https://doi.org/10.1051/shsconf/20207601052
Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson Education.
Lim, S. H., Lee, S., & Kim, D. J. (2017). Is Online Consumers’ Impulsive Buying Beneficial for E-Commerce Companies? An Empirical Investigation of Online Consumers’ Past Impulsive Buying Behaviors. Information Systems Management, 34(1), 85–100. https://doi.org/10.1080/10580530.2017.1254458
Malhotra, N. K., & Birks, D. F. (2006). Marketing Research An Applied Approach (First). Prentice Hall.
Martaleni, M., Hendrasto, F., Hidayat, N., Alfandy Dzikri, A., & Nyoman Kerti Yasa, N. (2022). Flash sale and online impulse buying: Mediation effect of emotions. Innovative Marketing, 18(2), 49–59. https://doi.org/10.21511/im.18(2).2022.05
Mittal, S., Sondhi, N., & Chawla, D. (2018). Process of Impulse Buying: A Qualitative Exploration. Global Business Review, 19(1), 131–146. https://doi.org/10.1177/0972150917713368
Populix. (2023, February). Indonesian Shopper Behavior On Promotion Week In The Face Of Uncertainty 2023. Populix. https://info.populix.co/report/indonesian-shopper-behavior-on-promotion-week/
Rizaty, M. (2022, July 8). Gen Z dan Milenial Banyak Beli Pakaian saat Belanja Online. DataIndonesia. https://dataindonesia.id/ragam/detail/gen-z-dan-milenial-banyak-beli-pakaian-saat-belanja-online
Rizaty, M. A. (2023, January 24). Transaksi e-Commerce RI Tak Capai Target pada 2022. DataIndonesia. https://dataindonesia.id/digital/detail/transaksi-ecommerce-ri-tak-capai-target-pada-2022
Rook, D. W. (1987). The Buying Impulse. Journal of Consumer Research, 14(2), 189. https://doi.org/10.1086/209105
Sumarwan, U. (2011). Perilaku Konsumen: Teori dan Penerapannya dalam Pemasaran. Ghalia Indonesia.
Uly, Y. (2022, August 3). Nilai Transaksi E-Commerce Indonesia Capai Rp 108,54 Triliun di Kuartal I 2022. Kompas. https://money.kompas.com/read/2022/08/03/211200826/nilai-transaksi-e-commerce-indonesia-capai-rp-108-54-triliun-di-kuartal-i-2022?page=all
Watson, D., & Tellegen, A. (1985). Toward a Consensual Structure of Mood. Psychological Bulletin, 98(2), 219–235. https://doi.org/10.1037/0033-2909.98.2.219
Wiranata, A. T., & Hananto, A. (2020). Do Website Quality, Fashion Consciousness, and Sales Promotion Increase Impulse Buying Behavior of E-Commerce Buyers? Indonesian Journal of Business and Entrepreneurship. https://doi.org/10.17358/ijbe.6.1.74
Yi, S., & Jai, T. (2020). Impacts of consumers’ beliefs, desires and emotions on their impulse buying behavior: application of an integrated model of belief-desire theory of emotion. Journal of Hospitality Marketing and Management, 29(6), 662–681. https://doi.org/10.1080/19368623.2020.1692267
Yu, C., & Bastin, M. (2017). Hedonic Shopping Value and Impulse Buying Behavior in Transitional Economies: A Symbiosis in the Mainland China Marketplace. In J. M. T. Balmer & W. Chen (Eds.), Advances in Chinese Brand Management (1st ed., pp. 316–330). Palgrave Macmillan UK. https://doi.org/10.1057/978-1-352-00011-5_14


