Story Dan Status Pada Sosial Media Mahasiswa Universitas Islam Negeri Antasari (Studi Tentang Pengaruh Motivasi Intrinsik Dan Ekstrinsik Terhadap Partisipasi E-Wom Mahasiswa)

  • Muhammad Rizki Rezani Universitas Islam Negeri Antasari Banjarmasin
  • Ahmad Juhaidi Universitas Islam Negeri Antasari Banjarmasin
  • Anggia Hefi Pratiwi Universitas Islam Negeri Antasari Banjarmasin
  • Julianti julianti Universitas Islam Negeri Antasari Banjarmasin
Keywords: Decision, Influence, Motivation, e-WOM Participation

Abstract

E-Wom Has A Very Significant Influence On The Decisions Of Prospective Students In Choosing The Universities They Are Interested In. This Study Aims To Identify And Analyze Intrinsic And Extrinsic Motivation And E-Wom Participation Of Antasari State Islamic University Students, Which Include Efforts To Create Statuses, Share Reviews, Comments, And Recommendations Through Social Media. Data Collection Through Questionnaires Distributed To Students Online. There Were 213 Participants In This Study Consisting Of 131 Women And 82 Men. The Results Of The Linear Regression Test Show That There Is A Significant Influence Of Intrinsic And Extrinsic Motivation On Student E-Wom Participation. The Results Of This Study Indicate That Intrinsic And Extrinsic Motivation Have An Important Role In Encouraging Students To Be Active In Providing Reviews And Comments On Social Media Related To Their Schools/Madrasas And Colleges. Based On These Findings, Universities And Educational Institutions Can Develop Programs And Initiatives Aimed At Facilitating Student Participation In E-Wom. By Leveraging The Power Of E-Wom As A Marketing Strategy, Educational Institutions Can Influence The Decisions Of Prospective Students In Choosing Educational Institutions Or Colleges That Suit Their Interests.

References

Babić Rosario, A., De Valck, K., & Sotgiu, F. (2020). Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation. Journal of the Academy of Marketing Science, 48(3), 422–448. https://doi.org/10.1007/s11747-019-00706-1

Chatterjee, P. (2001). Online reviews: Do consumers use them?

Chen, Y., Fay, S., & Wang, Q. (n.d.). The Role of Marketing in Social Media: How

Online Consumer Reviews Evolve.

Diffley, S., Kearns, J., Bennett, W., & Kawalek, P. (n.d.). Consumer Behaviour in Social Networking Sites: Implications for Marketers.

Hennig-Thurau, T., Gwinner, K. P., Walsh, G., & Gremler, D. D. (2004). Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? Journal of Interactive Marketing, 18(1), 38–52. https://doi.org/10.1002/dir.10073

Juhaidi, A. (n.d.). LOMBA KARYA TULIS ILMIAH NASIONAL 2022.

Nielson, A. C. (2007). Trust in advertising: A global Nielsen consumer report. Nielsen Media Research, New York.

Park, D.-H., Lee, J., & Han, I. (2007). The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement. International Journal of Electronic Commerce, 11(4), 125–148. https://doi.org/10.2753/JEC1086-4415110405

Ryan, R. M., & Deci, E. L. (2000). Self-Determination Theory and the Facilitation of Intrinsik Motivation, Social Development, and Well-Being. American Psychologist.

Sa’ait, N., Kanyan, A., & Nazrin, M. F. (2016). The effect of e-WOM on customer purchase intention. International Academic Research Journal of Social Science, 2(1), 73–80.

Silpakit, P., & Fisk, R. (1985). Participatizing the service encounter: A theoretical framework. Services Marketing in a Changing Environment, 117–121.

Sitorus, D., & Pandrianto, N. (2023). Pengaruh Instagram dan Electronic Word of

Mouth (E-WOM) terhadap Minat Beli Konsumen Oishi Bento. Kiwari, 2(1), 23–30. https://doi.org/10.24912/ki.v2i1.23041

Verma, D., & Dewani, P. P. (2021). eWOM credibility: A comprehensive framework and literature review. Online Information Review, 45(3), 481–500. https://doi.org/10.1108/OIR-06-2020-0263

Yoo, C. W., Sanders, G. L., & Moon, J. (2013). Exploring the effect of e-WOM participation on e-Loyalty in e-commerce. Decision Support Systems, 55(3), 669–678. https://doi.org/10.1016/j.dss.2013.02.001

Published
2023-12-30
How to Cite
Rezani, M., Juhaidi, A., Pratiwi, A., & julianti, J. (2023). Story Dan Status Pada Sosial Media Mahasiswa Universitas Islam Negeri Antasari (Studi Tentang Pengaruh Motivasi Intrinsik Dan Ekstrinsik Terhadap Partisipasi E-Wom Mahasiswa). Jurnal Ilmiah Wahana Pendidikan, 9(23), 72-81. https://doi.org/10.5281/zenodo.10074855