Employee Performance in the Spatial Planning Department of Public Works and Spatial Planning in Karawang Regency in Optimizing Public Services

  • Kirana Puspamurty Universitas Singaperbangsa Karawang
  • Dadan Kurniansyah Universitas Singaperbangsa Karawang
  • Gun Gun Gumilar Universitas Singaperbangsa Karawang

Abstract

This study aims to examine and analyze the performance of employees in the Spatial Planning Department of Public Works and Spatial Planning in Karawang Regency in optimizing public services. This study uses a qualitative descriptive approach with the data collection technique used is triangulation including interviews, observation and documentation, then analyzed through the Miles and Huberman model which includes reduction, presentation and drawing conclusions. The discussion of this research is reviewed using Mitchell's performance theory (Sedarmayanti, 2001:51) where there are five dimensions namely work quality, timeliness, initiative, ability and communication. The results of this study indicate that the performance of employees in the Spatial Planning Division of the DPUPR Karawang in quality shows good results with a lot of creativity that appears, but in punctuality there are still many who arrive late, the initiative is very high with a fairly agile work response, the ability of the employees There is no doubt about the DPUPR and there is a close relationship between employees in terms of communication.

References

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Zainal.2017."Kinerja Pegawai Di Dinas Pekerjaan Umum Kabupaten Takalar". Skripsi, Fakultas Ilmu Sosial Dan Ilmu Politik. Program Studi Ilmu Administrasi Negara. Universitas Muhammadiyah Makasar, Makasar.

Keputusan Menteri Pendayaan Aparatur Negara Nomor 63/Kep/M.PAN/7/2003 Tanggal 10 Juli 2003 Tentang Pedoman Umum Penyelenggaraan Pelayanan Publik disebutkan bahwa Pelayanan Publik.

Peraturan Bupati (PERBUP) tentang Tugas, Fungsi, dan Rincian Tugas Dinas Pekerjaan Umum Penataan Ruang Kab. Karawang.

Published
2022-05-19
How to Cite
Puspamurty, K., Kurniansyah, D., & Gumilar, G. (2022). Employee Performance in the Spatial Planning Department of Public Works and Spatial Planning in Karawang Regency in Optimizing Public Services. Jurnal Ilmiah Wahana Pendidikan, 8(7), 205-210. https://doi.org/10.5281/zenodo.6562478

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